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Over the past few decades, Komatsu has developed to become a international giant thanks to their strength and competence within the diverse fields of logistics, excavating, construction and mining. With modern designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design techniques and superior manufacturing functionality, Komatsu has distinguished themselves through the manufacture of reliable and robust forklifts that customers from around the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the increasing demand for its products in the North American market. To improve expenditures and efficiencies, a modern plant was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their clients worldwide while remaining a primary producer and provider of innovative forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American clients.
After years of delivering consumer service and maintaining bonds, Komatsu Forklift understands that meeting the customers’ needs is paramount. All new product enhancement at Komatsu starts first with the consumer. By welcoming input and criticism, they are able to establish client wishes and expectations then cultivate progressive designs and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the beginning and maintained through the manufacturing, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to strict engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to top-quality forklift products. Komatsu Engineering Standards transform the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and well-organized factory in Covington, Georgia is a full service plant. This contemporary plant begins the production process with unrefined steel which is then welded, designed and prepared. Once assembled and painted the forklifts are ready to leave the facility and enter the market. Maintaining quality control through the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an excellent network of company dealers and independent dealers who are working hard to outshine expectations. Specialized in all elements from product sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to offer the essential service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated supply center is an alternative option. The internet based K-Link system assists sellers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses depend on Komatsu lift trucks in their day-to-day operations. So Komatsu focuses their attention on their national account clients enabling them to benefit from a unique relationship that lets them tailor their relationship in order to boost customer efficiency and profits. Komatsu nationwide account clients have access to on-line components and operations support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The reliable and well-organized staff at Komatsu Forklift U.S.A., Inc., are focused on offering their customers an exceptional experience whether it is through product sales, education, maintenance, or aftermarket support. They want to ensure the level of customer service provided will help their clients satisfy or exceed their objectives and develop a thriving business/client partnership in the process. Komatsu strives to understand each of their customers’ distinctive means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
